FAQ

Yes, we have many years experience in exactly this. It’s not uncommon as operations and staff change over the years. Asking the question is the first step. We can complete a status check and training needs analysis to build some baseline data, and work together from there.

Absolutely. We can program training to coincide with the delivery of your new equipment and assists with licencing and compliance.

Yes, we regularly work with our clients to make this happen. While there are benchmarks that have to be met, much of this can be built into daily activities.

It depends on the circumstances and the business. There may be funding and tax incentives available and this is a specialised field. Both the State and Federal Governments have programs available to assist businesses in bringing on new workers. Book a consultation to learn more.

A forklift certificate ticket is a common term for a forklift licence. There is no other certification of qualification that permits an individual to operate a forklift other than the LF licence and its training program. There is a Statement of Attainment issued on successful completion of the forklift course which takes the form of a certificate.

We are not able to say whether another party can pay for training on your behalf. Speak to your consultant and explain your circumstances and goals, and ask whether there is any funding assistance available for you.

We cannot offer free forklift training, as all the programs have a cost. If you are looking for a government-funded training program that includes the forklift course, check out our SkillsPack program.

The forklift course runs for three days. Day 1 is a combination of theory and practical training, day 2 is all practical training, and day 3 is the written assessment followed by the practical assessment.

The pedal on the right is the accelerator, which controls the engine speed. The middle pedal is a normal brake. The left pedal is a “de-clutching pedal”, or “inching brake”. It is a combination brake and clutch pedal that allows the transmission to be disengaged without selecting neutral. This means an operator can increase the engine RPM to lift a load, while only moving at a slow travelling speed. Releasing the pedal incrementally will allow the RPM to remain high while inching the machine forward to place a load.

Old manual transmission forklifts may have a clutch, but generally no. The third pedal is an inching-brake, explained above.

The Australian Government Job-Outlook guide places the average weekly salary of a forklift driver at $1113.00.

The LF forklift licence is the most common licence. It is for any forklift with a mast, where the driver operates the equipment from a control position at ground level.

The LO Order Picking Forklift, or order picker, is a machine that allows the operator to ascent into a racking or shelving system to pick stock by hand, and place them onto a pallet or cage on the tynes of the Order Picker.

The LF forklift licence is the most common licence. It is for any forklift with a mast, where the driver operates the equipment from a control position at ground level.

The LO Order Picking Forklift, or order picker, is a machine that allows the operator to ascent into a racking or shelving system to pick stock by hand, and place them onto a pallet or cage on the tynes of the Order Picker.

Yes. The LF forklift licence is a nationally recognised qualification.

You can drive a forklift on a public road when you hold a current forklift licence, a current drivers licence and the forklift is registered. The intention is for a forklift to be used as intended, in the course of executing a work action. It is not to be used as a means of conveyance, E.g. as a substitute for a car.

There is no limitation placed on the weight of the machine.

Yes, as long as it is fitted with a mast and carriage mechanism. E.g. a reach stacker which has a crane-type boom is not an LF forklift – it is a CN or RS.

The forklift test is a combination of theory and practical operation elements, which contains critical and non-critical sections. Critical sections must be 100% correct; the non-critical sections allow a little more flexibility for incorrect answers. There is also now a calculations section whereby you must assess loads to calculate the weight to be handled. Calculators are permitted for this section.

• Pre-operational checks
• Workplace hazards
• Risk assessment
• Safe operation of a forklift
• Manoeuvring
• Controls and basic functions
• Attachments
• Refuelling
• Racking, pallets, and loads
• The theory and practical assessment

Yes. We can either deliver an entire course on a customer premises anywhere in Queensland, or we can deliver a two-part training program in the form of forklift logbook training.

Forklift logbooks can only be issued by Registered Training Organisations, like ourselves, and these are only valid after there has been an accredited and documented formal training process.

A forklift logbook is a formal record of training and ongoing activities completed under the supervision of a licenced operator. This is part of a broader training program and is only valid for a limited time.

This is a three part process. Part one is the formal training, whereby the essential elements of face operation are taught, as well as vehicle stability and control. Part two is the accrual of workplace experience under the supervision of a licenced operator. Part three is the assessment. All of these are generally conducted in your workplace, but can also be done at any of our sites.

Photographic ID is required to be sited before commencing the training program. Once completed you are required to lodge an application with Australia Post who will need 100 points of identification to lodge your licence.

Yes. The photographic licences are valid for a period of five (5) years. They can be renewed online.

No. All old-style paper and cardboard forklift licences have now expired. You will need to sit the forklift assessment and re-apply for a new photographic licence.

Probably not; almost all the old plastic non-photographic licences have now been expired by WHSQ. Call us for more information on 1300 556 387

The forklift is probably one of the most versatile pieces of equipment around and can be found in a huge variety of businesses.

The cost of the three-day forklift licence course in Brisbane, Gold Coast and Beenleigh is $490. You can check the current schedule here.

Yes. According to the Australian Government Job-Outlook guide, there is strong future growth for forklift operators. See more here.

Yes, forklift licence is valid for a period of 5 years from the date of issue. One the licence has expired, you have 12 months to renew it. If it has expired for more than 12 months, you are required to re-set the assessment and re-apply for a licence.

The exercise of driving a forklift is not hard for most, however, there is a difference between driving a forklift and operating a forklift in a high volume environment. Forklift operators have to have a high level of spatial awareness and attention to factors that can place themselves and others at risk. Hand-eye co-ordination is a skill that can be developed as the operator develops.

Yes. The Australian Government Job-Outlook guide places the average weekly salary of a forklift driver at $1113.00.

Yes, it is possible to fail a forklift test. We provide one re-assessment at no additional charge with any booking.

Any forklift with a mast, without weight restriction.

No.

We are not able to provide that information – you will need to speak to your Job Active service provider about what assistance may be available to you.

We have permanent training facilities in South East Queensland.

• Brisbane
• Logan

For more information on locations, click here.

There have been many changes in the forklift competencies over the past five years. The training and assessment model has been made significantly more robust by workplace health and safety authorities Australia-wide due to the increasing number of incidents involving that type of equipment. The cost is relative to the duration and has increased in line with that.

We use a diverse a range of equipment from different manufacturers with differing operation methods are used, e.g. Crown, Hyundai, Hyster, Mitsubishi, TCM and Samsung.

If you ever operate a forklift, even for a brief period of time you must either hold a forklift licence or be in a training program with a Registered Training Organisation to achieve one.

Yes. It is like owning a car – that doesn’t give you the authority to operate it if you have no licence, even if it is on your own property. In fact, if you are the owner and have an incident, you may be liable for a fine for both the operator and owner.

During your course, you will be issued a learner guide. All the material you need to know to pass the assessment is contained in the learner guide. You are also taken through each element step by step during the theory training process. You WILL have to study the learner guide.

Depending on how quickly the group moves through the theory assessment, (up to three hours) the activity is normally completed in half to two-thirds of a workday. If it is just one person then it is normally over by lunchtime, for example.

The cost may vary depending on the location. Go to our courses pages for more information, or click the book now button for individual pricing and location options. There are group discounts available so it is wise to call and talk to us, so we can tailor something specific to you.

You must be 18 years old to sit the assessment.

Every week in Brisbane, Logan and the Gold Coast. We can generally get you into a course with as little as a few days notice.

This is the five-yearly process of renewing the new photographic class of licence. It will require a reapplication with Australia Post each five years. Because the new system is exactly that, new, the first of the renewals will not be due for a couple of years yet. It is the responsibility of the licence holder to renew the licence prior to expiration.

All of the elements from the assessment will be taught on the course. Pre operational checks, stability theory, risk assessment and safety, vehicle operation, pallet racking, various load types, estimation of weights – everything that is required to pass the assessment – it’s up to you to make it happen and remember it though!

Yes, you need one if you are in any training. The training plan is a document developed during the formal training that is designed to measure the level of training you require and document it for the training process. It is a formality but is legally required.

Enrol into one of our courses, complete and pass a forklift training course and assessment.

A forklift ticket is a colloquial term for a forklift licence. There is no other certification of qualification that permits an individual to operate a forklift other than the LF licence and its training program.